iSquat
Support for iSquat
This page is the public Support URL for the iSquat iOS app. It covers the current support paths for account access, moderation, privacy requests, review reporting, and other product issues. For help, contact the team directly at isquat@wanlor.com.
Primary contact
isquat@wanlor.com
Developer: Zhuoyang Li
Location: Auckland, New Zealand
Developer account: Apple Individual Developer
Response time: within 2–3 business days
Include your device, iOS version, app version if known, and a concise description of the issue so we can investigate efficiently. Support emails are usually answered within 2–3 business days.
Last updated
March 9, 2026
In-app help paths
Delete account or request data
Profile -> Privacy & Terms -> Delete Account / Data Request
Create and track privacy or account deletion requests inside the app.
Report a review or block a user
Toilet detail -> review menu -> Report review / Block user
Use the review menu on a toilet detail page to report unsafe review content or block the review author.
Moderation before publication
Places, reviews, and attached photos
Submissions and reviews are reviewed before they appear publicly, and moderation outcomes may be reflected in the app.
Account deletion requests submitted through the app are processed within 7 days.
Account and sign-in
Problems with account access, authentication, or ownership verification for data requests.
Listings and moderation
Incorrect toilet information, rejected submissions, moderation questions, or unsafe content reports.
Technical support
App issues, device-specific bugs, crashes, and upload or geolocation problems.
Frequently asked support questions
These answers cover the most common issues around submissions, moderation, and privacy-related requests.
Linked public pages