1. Agreement to these terms
These Terms of Service form a binding agreement between you and Wanlor, the software studio operated by Zhuoyang Li, an individual developer based in Auckland, New Zealand. They apply to wanlor.com and to the Wanlor software services, applications, and APIs that link to them. By creating an account, starting a subscription, or using any part of the services, you accept these terms. If you use the services on behalf of an organisation, you confirm that you are authorised to accept these terms for it.
2. Product-specific terms
Individual Wanlor products may publish their own terms, policies, or in-app rules. Where a product has its own terms, such as the iSquat Terms of Use, those product terms govern that product and take precedence over this document if the two conflict. These Terms of Service continue to cover everything the product terms do not address.
3. The services
Wanlor provides software as a service, including web surfaces, iOS applications, subscription products, and API services. The services are under active development: features may be added, changed, or retired as products evolve. Where a change materially reduces what a paid plan includes, we will give reasonable advance notice through the service or by email.
4. Accounts and eligibility
Some services require an account. You agree to provide accurate registration information, keep your credentials secure, and tell us promptly if you believe your account has been compromised. You are responsible for activity that happens through your account. You must be old enough to form a binding contract in your place of residence, or have the consent of a parent or legal guardian, to use the services.
5. Subscriptions, billing, and renewals
Some Wanlor services are offered on paid subscription plans. For iOS applications, purchases and subscriptions are billed by Apple through your Apple account, and Apple's payment, renewal, and refund processes apply to those transactions. For services billed directly by Wanlor, the price, billing period, and included features are described at the point of purchase. Unless stated otherwise, subscriptions renew automatically at the end of each billing period until cancelled. Price changes for existing subscribers take effect from the next renewal after reasonable notice.
6. Trials and cancellation
Free tiers or trial periods may be offered and may change over time. You can cancel a subscription at any time; cancellation stops future renewals, and access continues until the end of the period already paid for. Subscriptions purchased through the App Store are managed and cancelled in your Apple account settings, and refunds for those purchases are handled by Apple under its policies. Amounts already paid are otherwise non-refundable except where the law requires a refund.
7. Acceptable use
You may use the services only in a lawful manner and in line with these terms. When using any Wanlor service, you must not:
- store or share content that is unlawful, infringing, hateful, or harassing, or that exposes private personal information about others;
- probe, disable, overload, or interfere with the services, their security features, or their infrastructure;
- access the services or APIs by automated means that exceed published limits or bypass technical restrictions;
- reverse engineer, copy, resell, or sublicense the services except where the law expressly permits it;
- use another person's account, or misrepresent your identity or affiliation.
8. Your content
You keep ownership of the content you submit to the services. So that the services can function, you grant Wanlor a non-exclusive, worldwide licence to host, store, reproduce, process, adapt for formatting, and display that content within the services. You are responsible for having the rights needed to upload your content. Community content in specific products may also pass through the moderation systems described in that product's own terms and policies.
9. Privacy and data
Personal information handled by the services is described in the Wanlor Privacy Policy, and in product-specific privacy policies where they exist. By using the services you acknowledge that data is processed as described in the applicable policy.
10. Intellectual property
The services, including their software, design systems, branding, and content created by Wanlor, are owned by Wanlor or its licensors and are protected by intellectual property laws. These terms do not transfer any of that ownership to you. Feedback you choose to send may be used to improve the services without obligation to you.
11. Third-party services
The services rely on third-party providers, such as Apple services for distribution, sign-in, notifications, and payments, and managed cloud infrastructure for hosting and storage. Third-party services have their own terms and privacy policies, and Wanlor is not responsible for their independent acts or omissions.
12. Availability and support
We work to keep the services reliable, but they are provided without a guarantee of uninterrupted availability. Maintenance, updates, or events beyond our control may cause downtime. Support is available at hello@wanlor.com, and we aim to respond within 3 business days.
13. Disclaimers
Except as expressly stated in these terms, the services are provided on an as-is and as-available basis, without warranties of any kind, whether express or implied, including implied warranties of fitness for a particular purpose and non-infringement. Nothing in these terms excludes or limits rights you hold under laws that cannot be contracted out of, including, where it applies, the New Zealand Consumer Guarantees Act 1993.
14. Limitation of liability
To the maximum extent permitted by law, Wanlor is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of or inability to use the services. To the same extent, Wanlor's total liability for all claims relating to the services is limited to the amounts you paid for the affected service in the 12 months before the event giving rise to the claim, or 100 New Zealand dollars if you have not paid anything.
15. Suspension and termination
You may stop using the services at any time. We may suspend or terminate access to the services, or to specific features, where we reasonably believe these terms have been breached, where required by law, or where continued operation would create security or legal risk for users or the service. Where practical, we will give notice before action is taken. Sections that by their nature should survive termination, including ownership, disclaimers, and liability limits, continue to apply.
16. Changes to these terms
We may update these terms as the services, billing arrangements, or legal requirements change. The current version is always published at wanlor.com/legal/terms together with its effective date. If a change is material, we will give notice through the services or by email before it takes effect. Continued use of the services after updated terms take effect means you accept the revised version.
17. Governing law
These terms are governed by the laws of New Zealand, and disputes relating to the services are subject to the non-exclusive jurisdiction of the New Zealand courts. If part of these terms is found unenforceable, the rest continues to apply.
18. Contact
Questions about these terms, subscriptions, or billing can be sent to hello@wanlor.com. Wanlor is operated by Zhuoyang Li, an individual developer based in Auckland, New Zealand. This version is effective from June 10, 2026.